The primary function of the HVAC Service Technician is to ensure a high level of customer satisfaction by taking ownership and providing accurate and timely service, repair, and replacement of all types of HVAC equipment in the commercial/industrial HVAC market. May be required to be accessible at extended hours. Works under minimal supervision. Must be a role model for the companies MISSION, VISION, and CORE VALUES. This position reports to the HVAC Service Manager.

Compensation: $24-$40/hr.

Duties and Responsibilities:

Reports for duty on time, ready to work, at assigned work location, on a daily basis.
Accurately and timely responds to company processes for receiving and fulfilling service requests.
Follows company process submitting reports and data for invoicing daily.
Safely and effectively uses tools and equipment wearing proper PPE.
Follows direction from management regarding repair of HVAC equipment.
Accurately diagnoses problems with HVAC equipment and determines best repair, replacement strategy.
Works effectively alone and with team to complete repairs timely and safely with no errors or defects.
Communicates clearly with client and management regarding equipment status and strategy for repair or requirement for replacement.
Communicates status of work orders with dispatch so that APS can meet customers needs.
Strives to exceed customers needs by identifying current and future issues and asking to make the repairs while onsite.
Works safely and effectively with all equipment parts; requests assistance when needed for handling heavy equipment effectively and safely.
Accurately and consistently checks work for errors and defects; accurately corrects errors and deficiencies.
Maintains technical knowledge for HVAC repair.
Performs other duties as assigned.
Maintain a clean company vehicle
Experience Requirements: Minimum of 5 years successful experience in HVAC industry, including operations.

Essential Skills and Experience:

Essential Skills/Experience/Knowledge Priority
Fluently speak, read, and write English.
Strong basic math skills.
Good teamwork skills.
They have the ability to prioritize and multi-task.
Proven manual dexterity.
Able to work well independently.
Intermediate word processing skills.
Strong customer service skills.
Intermediate spreadsheet skills.
Ability to direct and manage the work of others.
Good ability to catch personal errors and those of others.
Working Conditions: Work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to work in an indoor office location, outdoors and on roofs.

Normal or corrected sight and hearing ability required.
Normal finger dexterity to effectively use a keyboard.
Ability to lift and carry up to 50 lbs occasionally.
Ability to ambulate to various areas of the office, shop, and job sites.
Ability to use personal and shop tools and equipment effectively.
Ability to travel to various job sites as needed.
Ability to walk, climb and stand for periods of time.